Diagnostic Trouble Code (DTC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Diagnostic Trouble Code Chart
Module | DTC | Description | Action |
---|---|---|---|
BCM | B1315:11 | Backlighting (Non Reflective Controls) Illumination Output:Circuit Short To Ground | GO to Pinpoint Test C |
BCM | B1315:15 | Backlighting (Non Reflective Controls) Illumination Output:Circuit Short To Battery or Open | GO to Pinpoint Test C |
DDM | B12FF:11 | Rear Door Switch Illumination:Circuit Short To Ground | GO to Pinpoint Test G |
DDM | B12FF:15 | Rear Door Switch Illumination:Circuit Short To Battery or Open | GO to Pinpoint Test G |
DDM | U2010:11 | Switch Illumination:Circuit Short to Ground | GO to Pinpoint Test E |
DDM | U2010:15 | Switch Illumination:Circuit Short To Battery or Open | GO to Pinpoint Test E |
PDM | B12FF:11 | Rear Door Switch Illumination:Circuit Short To Ground | GO to Pinpoint Test H |
PDM | B12FF:15 | Rear Door Switch Illumination:Circuit Short To Battery or Open | GO to Pinpoint Test H |
PDM | U2010:11 | Switch Illumination:Circuit Short to Ground | GO to Pinpoint Test F |
PDM | U2010:15 | Switch Illumination:Circuit Short To Battery or Open | GO to Pinpoint Test F |
Global Customer Symptom Code (GCSC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Symptom | Action |
---|---|
Comfort & Entertainment > Audio > Display/Multifunction > Inoperative | GO to Pinpoint Test K |
Comfort & Entertainment > Audio > Display/Multifunction > Inoperative | GO to Pinpoint Test L |
Comfort & Entertainment > Audio > Steering Wheel Control > Inoperative | GO to Pinpoint Test I |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test A |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test B |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test C |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test D |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test E |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test F |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test G |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test H |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test I |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Inoperative | GO to Pinpoint Test J |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Stays On | GO to Pinpoint Test C |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Stays On | GO to Pinpoint Test E |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Stays On | GO to Pinpoint Test F |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Stays On | GO to Pinpoint Test G |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Stays On | GO to Pinpoint Test H |
Lighting/Glass/Vision > Interior Lighting > Instrument Panel > Stays On | GO to Pinpoint Test I |
Symptom Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Symptom Chart: Instrument Panel and Interior Switches Illumination
Condition | Action |
A module does not respond to the diagnostic scan tool |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing). |
All illumination (networked and non-networked) does not dim or increase brightness | GO to Pinpoint Test A |
All networked illumination is inoperative (non-networked illumination functions correctly) | GO to Pinpoint Test B |
All non-networked illumination sources are inoperative or always on (networked illumination functions correctly) | GO to Pinpoint Test C |
One or more non-networked illumination source is inoperative | GO to Pinpoint Test D |
A single non-network illuminated switch or component is always on | INSTALL a new illuminated switch or component. |
The door lock or window control switch illumination is inoperative or always on (with one-touch down driver window) | GO to Pinpoint Test D |
The LH front door lock/memory set or window control switch illumination is inoperative or always on (with one-touch up and down front windows) | GO to Pinpoint Test E |
The RH front door lock and/or window control switch illumination is inoperative or always on (with one-touch up and down front windows) | GO to Pinpoint Test F |
The LH rear window control switch illumination is inoperative or always on (with one-touch up and down front windows) | GO to Pinpoint Test G |
The RH rear window control switch illumination is inoperative or always on (with one-touch up and down front windows) | GO to Pinpoint Test H |
The steering wheel switch(es) illumination is inoperative or always on | GO to Pinpoint Test I |
The IPC illumination is inoperative or does not dim | GO to Pinpoint Test J |
The ACM / illumination is inoperative or does not dim | GO to Pinpoint Test K |
The information and entertainment display unit illumination is inoperative or does not dim | GO to Pinpoint Test L |
Pinpoint Test
Refer to Wiring Diagrams Cell 71 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Instrument Panel and Interior Switches Illumination - System
Operation and Component Description (413-00 Instrument Panel and
Interior Switches Illumination, Description and Operation). Possible Sources
|
||||
A1 VERIFY THE OPERATION OF THE HEADLAMPS | ||||
Do the headlamps operate correctly?
|
||||
A2 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION | ||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 71 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Instrument Panel and Interior Switches Illumination - System
Operation and Component Description (413-00 Instrument Panel and
Interior Switches Illumination, Description and Operation). Possible Sources
|
||||
B1 PERFORM A NETWORK TEST | ||||
Do all modules pass the network test?
|
||||
B2 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION | ||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 71 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Instrument Panel and Interior Switches Illumination - System
Operation and Component Description (413-00 Instrument Panel and
Interior Switches Illumination, Description and Operation). DTC Fault Trigger Conditions
Possible Sources
|
||||||||||
C1 CHECK THE EXTERIOR LIGHTING | ||||||||||
Are the parking lights illuminated?
|
||||||||||
C2 CHECK FOR BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) | ||||||||||
Is BCM DTC B1315:11, B1315:15 or U1000:00 currently set?
|
||||||||||
C3 CHECK THE BCM (BODY CONTROL MODULE) ILLUMINATION OUTPUT CIRCUIT FOR A SHORT TO VOLTAGE | ||||||||||
Do the non-networked components continue to illuminate?
|
||||||||||
C4 BYPASS THE BCM (BODY CONTROL MODULE) | ||||||||||
Do the non-networked components illuminate?
|
||||||||||
C5 CHECK THE BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) | ||||||||||
Is DTC B1315:11 or DTC U1000:00 currently set, or has DTC U1000:00 set in the past?
|
||||||||||
C6 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION | ||||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 71 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Instrument Panel and Interior Switches Illumination - System
Operation and Component Description (413-00 Instrument Panel and
Interior Switches Illumination, Description and Operation). Possible Sources
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
D1 CHECK THE COMPONENT VOLTAGE CIRCUIT | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Is the voltage greater than 10 volts?
|
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D2 CHECK THE COMPONENT GROUND CIRCUIT | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Is the voltage greater than 10 volts?
|
Refer to Wiring Diagrams Cell 117 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Instrument Panel and Interior Switches Illumination - System
Operation and Component Description (413-00 Instrument Panel and
Interior Switches Illumination, Description and Operation). DTC Fault Trigger Conditions
Possible Sources
|
||||||||||||||||
E1 PERFORM A NETWORK TEST | ||||||||||||||||
Does the DDM pass the network test?
|
||||||||||||||||
E2 VERIFY THE LH (LEFT-HAND) FRONT DOOR LOCK CONTROL MEMORY SET AND/OR WINDOW CONTROL SWITCH(ES) FUNCTIONALITY | ||||||||||||||||
Do the driver front window and door locks operate normally?
|
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E3 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO VOLTAGE | ||||||||||||||||
Is any voltage present?
|
||||||||||||||||
E4 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO VOLTAGE WITH THE DDM (DRIVER DOOR MODULE) DISCONNECTED | ||||||||||||||||
Is any voltage present?
|
||||||||||||||||
E5 CHECK THE ILLUMINATION CIRCUIT FOR VOLTAGE AT THE DOOR LOCK SWITCH | ||||||||||||||||
Is the voltage greater than 10 volts?
|
||||||||||||||||
E6 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO GROUND | ||||||||||||||||
Is the resistance greater than 10,000 ohms?
|
||||||||||||||||
E7 CHECK THE ILLUMINATION CIRCUIT FOR AN OPEN | ||||||||||||||||
Is the resistance less than 3 ohms?
|
||||||||||||||||
E8 CHECK THE ILLUMINATION AND GROUND CIRCUITS FOR A SHORT TOGETHER | ||||||||||||||||
Is the resistance greater than 10,000 ohms?
|
||||||||||||||||
E9 CHECK FOR CORRECT DDM (DRIVER DOOR MODULE) OPERATION | ||||||||||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 100 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Instrument Panel and Interior Switches Illumination - System
Operation and Component Description (413-00 Instrument Panel and
Interior Switches Illumination, Description and Operation). DTC Fault Trigger Conditions
Possible Sources
|
||||||||||||||||||||||||||||
F1 PERFORM A NETWORK TEST | ||||||||||||||||||||||||||||
Does the PDM pass the network test?
|
||||||||||||||||||||||||||||
F2 VERIFY THE RH (RIGHT-HAND) FRONT DOOR LOCK AND POWER WINDOW CONTROL SWITCH FUNCTIONALITY | ||||||||||||||||||||||||||||
Do the RH front window and door lock operate normally?
|
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F3 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO VOLTAGE | ||||||||||||||||||||||||||||
Is any voltage present?
|
||||||||||||||||||||||||||||
F4 VERIFY THE DOOR LOCK SWITCH FOR AN INTERNAL SHORT | ||||||||||||||||||||||||||||
Is any voltage present?
|
||||||||||||||||||||||||||||
F5 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO VOLTAGE WITH THE PDM (PASSENGER DOOR MODULE) DISCONNECTED | ||||||||||||||||||||||||||||
Is any voltage present?
|
||||||||||||||||||||||||||||
F6 CHECK THE SWITCH CIRCUITS FOR A SHORT TOGETHER | ||||||||||||||||||||||||||||
Are the resistances greater than 10,000 ohms?
|
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F7 CHECK THE ILLUMINATION CIRCUIT FOR VOLTAGE | ||||||||||||||||||||||||||||
Is the voltage greater than 10 volts?
|
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F8 CHECK THE ILLUMINATION CIRCUIT FOR AN OPEN | ||||||||||||||||||||||||||||
Is the resistance less than 3 ohms?
|
||||||||||||||||||||||||||||
F9 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO GROUND | ||||||||||||||||||||||||||||
Is the resistance greater than 10,000 ohms?
|
||||||||||||||||||||||||||||
F10 CHECK THE DOOR LOCK CONTROL SWITCH ILLUMINATION CIRCUIT FOR VOLTAGE | ||||||||||||||||||||||||||||
Is the voltage greater than 10 volts?
|
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F11 CHECK THE ILLUMINATION GROUND CIRCUIT FOR AN OPEN | ||||||||||||||||||||||||||||
Is the voltage greater than 10 volts?
|
||||||||||||||||||||||||||||
F12 CHECK THE WINDOW CONTROL SWITCH ILLUMINATION CIRCUIT FOR VOLTAGE | ||||||||||||||||||||||||||||
Is the voltage greater than 10 volts?
|
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F13 CHECK THE ILLUMINATION GROUND CIRCUIT FOR AN OPEN | ||||||||||||||||||||||||||||
Is the voltage greater than 10 volts?
|
||||||||||||||||||||||||||||
F14 CHECK FOR CORRECT PDM (PASSENGER DOOR MODULE) OPERATION | ||||||||||||||||||||||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 100 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Instrument Panel and Interior Switches Illumination - System
Operation and Component Description (413-00 Instrument Panel and
Interior Switches Illumination, Description and Operation). DTC Fault Trigger Conditions
Possible Sources
|
||||||||||||||||
G1 PERFORM A NETWORK TEST | ||||||||||||||||
Does the DDM pass the network test?
|
||||||||||||||||
G2 VERIFY THE LH (LEFT-HAND) REAR POWER WINDOW CONTROL SWITCH FUNCTIONALITY | ||||||||||||||||
Does the LH rear window operate normally?
|
||||||||||||||||
G3 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO VOLTAGE | ||||||||||||||||
Is any voltage present?
|
||||||||||||||||
G4 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO VOLTAGE WITH THE DDM (DRIVER DOOR MODULE) DISCONNECTED | ||||||||||||||||
Is any voltage present?
|
||||||||||||||||
G5 CHECK THE SWITCH CIRCUITS FOR A SHORT TOGETHER | ||||||||||||||||
Are the resistances greater than 10,000 ohms?
|
||||||||||||||||
G6 CHECK THE WINDOW CONTROL SWITCH ILLUMINATION CIRCUIT FOR VOLTAGE | ||||||||||||||||
Is the voltage greater than 10 volts?
|
||||||||||||||||
G7 CHECK THE WINDOW CONTROL SWITCH ILLUMINATION CIRCUIT FOR A SHORT TO GROUND | ||||||||||||||||
Is the resistance greater than 10,000 ohms?
|
||||||||||||||||
G8 CHECK THE WINDOW CONTROL SWITCH ILLUMINATION CIRCUIT FOR AN OPEN | ||||||||||||||||
Is the resistance less than 3 ohms?
|
||||||||||||||||
G9 CHECK THE ILLUMINATION GROUND CIRCUIT FOR AN OPEN | ||||||||||||||||
Is the voltage greater than 10 volts?
|
||||||||||||||||
G10 CHECK THE ILLUMINATION GROUND CIRCUIT FOR AN OPEN | ||||||||||||||||
Is the resistance less than 3 ohms?
|
||||||||||||||||
G11 CHECK FOR CORRECT DDM (DRIVER DOOR MODULE) OPERATION | ||||||||||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 100 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Instrument Panel and Interior Switches Illumination - System
Operation and Component Description (413-00 Instrument Panel and
Interior Switches Illumination, Description and Operation). DTC Fault Trigger Conditions
Possible Sources
|
||||||||||||||||
H1 PERFORM A NETWORK TEST | ||||||||||||||||
Does the PDM pass the network test?
|
||||||||||||||||
H2 VERIFY THE RH (RIGHT-HAND) REAR POWER WINDOW CONTROL SWITCH FUNCTIONALITY | ||||||||||||||||
Does the RH rear window operate normally?
|
||||||||||||||||
H3 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO VOLTAGE | ||||||||||||||||
Is any voltage present?
|
||||||||||||||||
H4 CHECK THE ILLUMINATION CIRCUIT FOR A SHORT TO VOLTAGE WITH THE PDM (PASSENGER DOOR MODULE) DISCONNECTED | ||||||||||||||||
Is any voltage present?
|
||||||||||||||||
H5 CHECK THE SWITCH CIRCUITS FOR A SHORT TOGETHER | ||||||||||||||||
Are the resistances greater than 10,000 ohms?
|
||||||||||||||||
H6 CHECK THE WINDOW CONTROL SWITCH ILLUMINATION CIRCUIT FOR VOLTAGE | ||||||||||||||||
Is the voltage greater than 10 volts?
|
||||||||||||||||
H7 CHECK THE WINDOW CONTROL SWITCH ILLUMINATION CIRCUIT FOR A SHORT TO GROUND | ||||||||||||||||
Is the resistance greater than 10,000 ohms?
|
||||||||||||||||
H8 CHECK THE WINDOW CONTROL SWITCH ILLUMINATION CIRCUIT FOR AN OPEN | ||||||||||||||||
Is the resistance less than 3 ohms?
|
||||||||||||||||
H9 CHECK THE ILLUMINATION GROUND CIRCUIT FOR AN OPEN | ||||||||||||||||
Is the voltage greater than 10 volts?
|
||||||||||||||||
H10 CHECK THE ILLUMINATION GROUND CIRCUIT FOR AN OPEN | ||||||||||||||||
Is the resistance less than 3 ohms?
|
||||||||||||||||
H11 CHECK FOR CORRECT PDM (PASSENGER DOOR MODULE) OPERATION | ||||||||||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 71 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Instrument Panel and Interior Switches Illumination - System
Operation and Component Description (413-00 Instrument Panel and
Interior Switches Illumination, Description and Operation). Possible Sources
WARNING: Incorrect repair techniques or actions can cause an accidental Supplemental Restraint System (SRS) deployment. Never compromise or depart from these instructions. Failure to precisely follow all instructions could result in serious personal injury from an accidental deployment. |
||||||||||||||||||||||||||||
I1 INSPECT THE NON-NETWORKED ILLUMINATION COMPONENTS | ||||||||||||||||||||||||||||
Are all of the non-networked illumination sources inoperative or always on?
|
||||||||||||||||||||||||||||
I2 CHECK THE HORN OPERATION | ||||||||||||||||||||||||||||
Does the horn sound?
|
||||||||||||||||||||||||||||
I3 CHECK FOR ILLUMINATION VOLTAGE AT THE CLOCKSPRING | ||||||||||||||||||||||||||||
Is the voltage greater than 10 volts?
|
||||||||||||||||||||||||||||
I4 CHECK THE ILLUMINATION GROUND CIRCUIT | ||||||||||||||||||||||||||||
Is the voltage greater than 10 volts?
|
||||||||||||||||||||||||||||
I5 CHECK FOR VOLTAGE TO THE STEERING WHEEL HARNESS AT THE CLOCKSPRING | ||||||||||||||||||||||||||||
Is the voltage greater than 10 volts?
|
||||||||||||||||||||||||||||
I6 CHECK FOR VOLTAGE TO THE STEERING WHEEL HARNESS AT THE CLOCKSPRING | ||||||||||||||||||||||||||||
Is the resistance less then 3 ohms?
|
||||||||||||||||||||||||||||
I7 CHECK THE STEERING WHEEL HARNESS VOLTAGE CIRCUIT FOR AN OPEN | ||||||||||||||||||||||||||||
Is the voltage greater than 11 volts?
|
Refer to Wiring Diagrams Cell 60 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Instrument Panel and Interior Switches Illumination - System
Operation and Component Description (413-00 Instrument Panel and
Interior Switches Illumination, Description and Operation). Possible Sources
|
||||
J1 PERFORM A NETWORK TEST | ||||
Does the IPC pass the network test?
|
||||
J2 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION | ||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 131 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Instrument Panel and Interior Switches Illumination - System
Operation and Component Description (413-00 Instrument Panel and
Interior Switches Illumination, Description and Operation). Possible Sources
|
||||
K1 PERFORM A NETWORK TEST | ||||
Does the ACM pass the network test?
|
||||
K2 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION | ||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 130 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Instrument Panel and Interior Switches Illumination - System
Operation and Component Description (413-00 Instrument Panel and
Interior Switches Illumination, Description and Operation). Possible Sources
|
||||
L1 PERFORM A NETWORK TEST | ||||
Does the APIM pass the network test?
|
||||
L2 PERFORM A TEST OF THE AUDIO SYSTEM FROM THE INFORMATION AND ENTERTAINMENT DISPLAY UNIT | ||||
Does the audio system respond normally to information and entertainment display unit inputs?
|
When you use them properly, the seat, head restraint, seatbelt and airbags will provide optimum protection in the event of a crash.