Diagnostic Trouble Code (DTC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Module | DTC | Description | Action |
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BCM | B1554:11 | Wireless Accessory Charger Enable/Disable: Circuit Short To Ground | GO to Pinpoint Test A |
BCM | B1554:13 | Wireless Accessory Charger Enable/Disable: Circuit Open | GO to Pinpoint Test A |
WACM | U0140:00 | Lost Communication With Body Control Module: No Sub Type Information | GO to Pinpoint Test D |
WACM | U0184:00 | Lost Communication With Radio: No Sub Type Information | GO to Pinpoint Test F |
WACM | U0257:00 | Lost Communication With Front Controls / Display Interface Module: No Sub Type Information | GO to Pinpoint Test E |
WACM | U201A:51 | Control Module Main Calibration Data: Not Programmed | GO to Pinpoint Test H |
WACM | U2100:00 | Initial Configuration Not Complete: No Sub Type Information | GO to Pinpoint Test H |
WACM | U2101:00 | Control Module Configuration Incompatible: No Sub Type Information | GO to Pinpoint Test H |
WACM | U3000:41 | Control Module: General Checksum Failure | GO to Pinpoint Test G |
WACM | U3000:42 | Control Module: General Memory Failure | GO to Pinpoint Test G |
WACM | U3000:49 | Control Module: Internal Electronic Failure | GO to Pinpoint Test G |
WACM | U3003:16 | Battery Voltage: Circuit Voltage Below Threshold | GO to Pinpoint Test C |
WACM | U3003:17 | Battery Voltage: Circuit Voltage Above Threshold | GO to Pinpoint Test C |
Global Customer Symptom Code (GCSC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Symptom | Action |
---|---|
Comfort & Entertainment > Audio > Cellular Phone > Inoperative | GO to Pinpoint Test B |
Symptom Chart(s)
Symptom Chart: WACM (Wireless Accessory Charging Module)
Condition | Actions |
---|---|
A module does not communicate with the diagnostic scan tool |
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing). |
The WACM Cannot Be Controlled Or Could Always Be On | GO to Pinpoint Test A |
The WACM Is Inoperative | GO to Pinpoint Test B |
Pinpoint Test(s)
Refer to Wiring Diagrams Cell 44 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Wireless Accessory Charging Module (WACM) - System Operation
and Component Description (414-06 Accessory Charging, Description and
Operation). DTC Fault Trigger Conditions
Possible Sources
Visual Inspection and Pre-checks
NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector. |
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A1 CHECK THE WACM (WIRELESS ACCESSORY CHARGING MODULE) OPERATION | ||||||||||
Does the charging pad operate?
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A2 CHECK THE COMMUNICATION NETWORK | ||||||||||
Does the WACM pass the network test?
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A3 CHECK THE BCM (BODY CONTROL MODULE) WACM (WIRELESS ACCESSORY CHARGING MODULE) STATUS CIRCUIT FOR A SHORT TO VOLTAGE | ||||||||||
Is there any voltage present?
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A4 CHECK THE BCM (BODY CONTROL MODULE) WACM (WIRELESS ACCESSORY CHARGING MODULE) STATUS CIRCUIT FOR A SHORT TO GROUND | ||||||||||
Are the resistances greater than 10,000 ohms?
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A5 CHECK THE BCM (BODY CONTROL MODULE) WACM (WIRELESS ACCESSORY CHARGING MODULE) STATUS CIRCUIT FOR AN OPEN | ||||||||||
Are the resistances less than 3 ohms?
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A6 CHECK THE WACM (WIRELESS ACCESSORY CHARGING MODULE) VBAT CIRCUIT AND WACM (WIRELESS ACCESSORY CHARGING MODULE) STATUS CIRCUIT FOR A SHORT TOGETHER | ||||||||||
Are the resistances greater than 10,000 ohms?
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A7 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION | ||||||||||
Is the concern still present?
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NOTE: There may be intermittent passive engine start attempts if the wireless charging feature is in use and the remote key FOB is placed in close proximity to the wireless charger. Refer to Wiring Diagrams Cell 44 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Wireless Accessory Charging Module (WACM) - System Operation
and Component Description (414-06 Accessory Charging, Description and
Operation). Possible Sources
Visual Inspection and Pre-checks
NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector. |
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B1 CHECK FOR WACM (WIRELESS ACCESSORY CHARGING MODULE) DTCS (DIAGNOSTIC TROUBLE CODES) | ||||||||||
Are any diagnostic trouble codes (DTCs) present?
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B2 CHECK THE COMMUNICATION NETWORK | ||||||||||
Does the WACM pass the network test?
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B3 CHECK THE WACM (WIRELESS ACCESSORY CHARGING MODULE) STATUS CIRCUIT FOR A SHORT TO VOLTAGE | ||||||||||
Is there any voltage present?
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B4 CHECK THE WACM (WIRELESS ACCESSORY CHARGING MODULE) STATUS CIRCUIT FOR A SHORT TO GROUND | ||||||||||
Are the resistances greater than 10,000 ohms?
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B5 CHECK THE BCM (BODY CONTROL MODULE) WACM (WIRELESS ACCESSORY CHARGING MODULE) STATUS CIRCUIT FOR AN OPEN | ||||||||||
Are the resistances less than 3 ohms?
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B6 CHECK THE WACM (WIRELESS ACCESSORY CHARGING MODULE) VBAT CIRCUIT AND WACM (WIRELESS ACCESSORY CHARGING MODULE) STATUS CIRCUIT FOR A SHORT TOGETHER | ||||||||||
Are the resistances greater than 10,000 ohms?
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B7 CHECK FOR CORRECT WACM (WIRELESS ACCESSORY CHARGING MODULE) OPERATION | ||||||||||
Is the concern still present?
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Refer to Wiring Diagrams Cell 12 for schematic and connector information. Normal Operation and Fault Conditions The WACM requires an operating voltage that is between 9 and 15.5 volts. The WACM receives this voltage from the BCM . The WACM has a single ground circuit located in the passenger compartment wiring harness. Excessive resistance or an open in one or more of these circuits, a discharged battery, and overcharging condition or a inoperative charging system results in the WACM setting a DTC . DTC Fault Trigger Conditions
Possible Sources
Visual Inspection and Pre-checks
NOTE: DTC U3003:17 may be stored in the module memory due to past battery charging or vehicle jump starting events. Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may cause damage to the connector. |
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C1 CARRY OUT THE WACM (WIRELESS ACCESSORY CHARGING MODULE) SELF-TEST | ||||||||||
Is DTC U3003:16 or U3003:17 still present?
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C2 : CHECK THE BATTERY CONDITION AND STATE OF CHARGE | ||||||||||
Did the battery pass the condition test?
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C3 CHECK THE CHARGING SYSTEM VOLTAGE | ||||||||||
NOTE: Do not allow the engine Revolutions Per Minute (RPM) to exceed 2,000 Revolutions Per Minute (RPM) while carrying out this step or the generator may self-excite, resulting in default charging system output voltage. If engine Revolutions Per Minute (RPM) exceeds 2,000 Revolutions Per Minute (RPM), shut the vehicle off and restart the engine before carrying out this step.
Does the battery voltage rise above 15.5 volts or higher?
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C4 CHECK THE WACM (WIRELESS ACCESSORY CHARGING MODULE) VOLTAGE SUPPLY CIRCUIT FOR HIGH RESISTANCE | ||||||||||
Is the voltage greater than 11 volts?
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C5 CHECK THE WACM (WIRELESS ACCESSORY CHARGING MODULE) GROUND CIRCUIT FOR HIGH RESISTANCE | ||||||||||
Is the resistance less than 3 ohms?
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C6 CHECK FOR CORRECT WACM (WIRELESS ACCESSORY CHARGING MODULE) OPERATION | ||||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 44 for schematic and connector information. Normal Operation and Fault Conditions
DTC Fault Trigger Conditions
Possible Sources
NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector. |
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D1 VERIFY THE CUSTOMER CONCERN | ||||||
Is there an observable symptom present?
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D2 CHECK THE COMMUNICATION NETWORK | ||||||
Does the WACM pass the network test?
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D3 PERFORM THE WACM (WIRELESS ACCESSORY CHARGING MODULE) SELF-TEST | ||||||
Are any non-network Diagnostic Trouble Codes (DTCs) present?
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D4 CHECK THE GWM (GATEWAY MODULE A) DTCS (DIAGNOSTIC TROUBLE CODES) | ||||||
Are any DTCS (Diagnostic Trouble Codes) recorded?
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D5 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST | ||||||
Are any non-network DTCS (Diagnostic Trouble Codes) present?
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D6 RECHECK THE WACM (WIRELESS ACCESSORY CHARGING MODULE) DTCS (DIAGNOSTIC TROUBLE CODES) | ||||||
Is DTC U0140:00 still present?
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D7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN | ||||||
NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI , or the PMI may not have been carried out.
Is the observable symptom still present?
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D8 CHECK FOR CORRECT WACM (WIRELESS ACCESSORY CHARGING MODULE) OPERATION | ||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 44 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Information and Entertainment System - System Operation and
Component Description (415-00 Information and Entertainment System -
General Information, Description and Operation). DTC Fault Trigger Conditions
Possible Sources
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E1 VERIFY THE CUSTOMER'S CONCERN | ||||||
Is an observable symptom present?
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E2 CHECK THE COMMUNICATION NETWORK | ||||||
Does the FCDIM pass the network test?
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E3 PERFORM THE WACM (WIRELESS ACCESSORY CHARGING MODULE) SELF-TEST | ||||||
Are any non-network Diagnostic Trouble Codes (DTCs) present?
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E4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS) | ||||||
Are any Diagnostic Trouble Codes (DTCs) recorded?
|
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E5 PERFORM THE FCDIM (FRONT CONTROL/DISPLAY INTERFACE MODULE) SELF-TEST | ||||||
Are any non-network Diagnostic Trouble Codes (DTCs) present?
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E6 RECHECK THE WACM (WIRELESS ACCESSORY CHARGING MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) | ||||||
Is U0257:00 still present?
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E7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN | ||||||
NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI , or the PMI may not have been carried out.
Is the observable symptom still present?
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E8 CHECK FOR CORRECT FCDIM (FRONT CONTROL / DISPLAY INTERFACE MODULE) OPERATION | ||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 44 for schematic and connector information. Normal Operation and Fault Conditions
DTC Fault Trigger Conditions
Possible Sources
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F1 VERIFY THE CUSTOMER'S CONCERN | ||||||
Is an observable symptom present?
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F2 RECHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0184:00 | ||||||
Is DTC U0184:00 set in the WACM ?
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F3 CHECK FOR BATTERY VOLTAGE OUT-OF-RANGE DTCS (DIAGNOSTIC TROUBLE CODES) | ||||||
Are any low or high voltage Diagnostic Trouble Codes (DTCs) recorded in the ACM , or WACM ?
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F4 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION | ||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 44 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Wireless Accessory Charging Module (WACM) - System Operation
and Component Description (414-06 Accessory Charging, Description and
Operation). DTC Fault Trigger Conditions
Possible Sources
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G1 RECHECK THE WACM (WIRELESS ACCESSORY CHARGING MODULE) DTCS (DIAGNOSTIC TROUBLE CODES) | ||||||||||||
NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI or the PMI may not have been carried out.
Is 2100:00, U3000:41 or U3000:49 present?
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Refer to Wiring Diagrams Cell 44 for schematic and connector information. Normal Operation and Fault Conditions
REFER to: Wireless Accessory Charging Module (WACM) - System Operation
and Component Description (414-06 Accessory Charging, Description and
Operation). DTC Fault Trigger Conditions
Possible Sources
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H1 CHECK FOR RECENT SERVICE ACTIONS RELATED TO THE WACM (WIRELESS ACCESSORY CHARGING MODULE) | ||||||||||||
Has there been recent service issues against the WACM?
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H2 RECHECK THE WACM (WIRELESS ACCESSORY CHARGING MODULE) DTCS (DIAGNOSTIC TROUBLE CODES) | ||||||||||||
NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI or the PMI may not have been carried out. NOTE: CHECK vehicle service history for recent service actions related to this module.
Is U2100:00, U2101:00, or U201A:51 present?
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