Global Customer Symptom Code (GCSC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Symptom | Action |
---|---|
Stop/Steer/Ride > Stopping > Performance/Effectiveness > Sticks/Binds | GO to Pinpoint Test G |
Stop/Steer/Ride > Stopping > Lock-Up/Grab > Always | GO to Pinpoint Test D |
Stop/Steer/Ride > Stopping > Lock-Up/Grab > Cold | GO to Pinpoint Test D |
Stop/Steer/Ride > Stopping > Lock-Up/Grab > Hot | GO to Pinpoint Test D |
Stop/Steer/Ride > Stopping > Lock-Up/Grab > Intermittent | GO to Pinpoint Test D |
Stop/Steer/Ride > Stopping > Pedal Feel > Excessive Effort | GO to Pinpoint Test H |
Stop/Steer/Ride > Stopping > Pedal Feel > Long Travel | GO to Pinpoint Test C |
Stop/Steer/Ride > Stopping > Pedal Feel > Spongy/Mushy | GO to Pinpoint Test C |
Stop/Steer/Ride > Stopping > Pedal Feel > Spongy/Mushy | GO to Pinpoint Test E |
Stop/Steer/Ride > Stopping > Pedal Feel > Sticks/Binds | GO to Pinpoint Test E |
Stop/Steer/Ride > Stopping > Pulls > Always | GO to Pinpoint Test B |
Stop/Steer/Ride > Steering/Steering Wheel > Feel/Wander/Pull > Intermittent | GO to Pinpoint Test B |
Stop/Steer/Ride > Pedals/Lever > Brake > Loose/Attachment | GO to Pinpoint Test F |
Stop/Steer/Ride > Pedals/Lever > Brake > Power Function | GO to Pinpoint Test F |
Stop/Steer/Ride > Pedals/Lever > Brake > Sticks/Binds | GO to Pinpoint Test F |
Stop/Steer/Ride > Pedals/Lever > Brake > Sticks/Binds | GO to Pinpoint Test H |
Stop/Steer/Ride > Noise > Stopping > Cold | GO to Pinpoint Test J |
Stop/Steer/Ride > Noise > Stopping > Cold | GO to Pinpoint Test K |
Stop/Steer/Ride > Noise > Stopping > Cold | GO to Pinpoint Test L |
Stop/Steer/Ride > Noise > Stopping > Hot | GO to Pinpoint Test J |
Stop/Steer/Ride > Noise > Stopping > Hot | GO to Pinpoint Test K |
Stop/Steer/Ride > Noise > Stopping > Hot | GO to Pinpoint Test L |
Stop/Steer/Ride > Noise > Stopping > Intermittent | GO to Pinpoint Test J |
Stop/Steer/Ride > Noise > Stopping > Intermittent | GO to Pinpoint Test K |
Stop/Steer/Ride > Noise > Stopping > Intermittent | GO to Pinpoint Test L |
Stop/Steer/Ride > Noise > Stopping > Low Speed | GO to Pinpoint Test J |
Stop/Steer/Ride > Noise > Stopping > Low Speed | GO to Pinpoint Test K |
Stop/Steer/Ride > Noise > Stopping > Low Speed | GO to Pinpoint Test L |
Stop/Steer/Ride > Noise > Front > Intermittent | GO to Pinpoint Test I |
Stop/Steer/Ride > Vibration > Stopping > Cold | GO to Pinpoint Test A |
Stop/Steer/Ride > Vibration > Stopping > Hot | GO to Pinpoint Test A |
Stop/Steer/Ride > Vibration > Stopping > Intermittent | GO to Pinpoint Test A |
Stop/Steer/Ride > Vibration > Stopping > High Speed | GO to Pinpoint Test A |
Stop/Steer/Ride > Vibration > Stopping > Low Speed | GO to Pinpoint Test A |
Symptom Chart(s)
Symptom Chart: Brake System
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Condition | Actions |
---|---|
The red brake warning indicator and the yellow ABS warning indicator are illuminated |
REFER to: Anti-Lock Brake System (ABS) and Stability Control (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing). |
The red brake warning indicator is always/never on |
REFER to: Instrumentation, Message Center and Warning Chimes - Vehicles With: Head Up Display (HUD) (413-01 Instrumentation, Message Center and Warning Chimes, Diagnosis and Testing). |
Vehicle pulls or drifts during braking | GO to Pinpoint Test B |
Brake pedal goes down fast or eases down slowly | GO to Pinpoint Test C |
Brakes lock up under light brake pedal force | GO to Pinpoint Test D |
Excessive brake pedal travel (low/spongy pedal) | GO to Pinpoint Test E |
Erratic brake pedal travel | GO to Pinpoint Test F |
Brake drag | GO to Pinpoint Test G |
Excessive brake pedal effort | GO to Pinpoint Test H |
Symptom Chart: NVH
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Condition | Actions |
---|---|
Vibration when the brakes are applied | GO to Pinpoint Test A |
Brake vibration/shudder occurs when the brake pedal is released | GO to Pinpoint Test G |
Rattling noise | GO to Pinpoint Test I |
Squealing noise - occurs on first (morning) brake application | GO to Pinpoint Test J |
Squealing noise - a continuous squeal | GO to Pinpoint Test J |
Squealing noise - an intermittent squeal | GO to Pinpoint Test J |
Groaning noise - occurs at low speeds with brake lightly applied (creeping) | GO to Pinpoint Test K |
Grinding/moaning noise - continuous | GO to Pinpoint Test L |
Pinpoint Tests
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Normal Operation and Fault Conditions During moderate to heavy braking, noise from the HCU and pulsation in the brake pedal can be observed. Pedal pulsation coupled with noise during heavy braking or on loose gravel, bumps, wet or snowy surfaces is acceptable and indicates correct functioning of the ABS . Pedal pulsation or steering wheel nibble when the brakes are applied (frequency is proportioned to the vehicle speed) indicates a concern with a brake or suspension component. Possible Sources
|
||||
A1 ROAD TEST THE VEHICLE - LIGHT BRAKING | ||||
Is there a vibration/shudder felt in the steering wheel, seat or brake pedal?
|
||||
A2 ROAD TEST THE VEHICLE - MODERATE TO HEAVY BRAKING | ||||
Is there a vibration/shudder?
|
||||
A3 CHECK ABS (ANTI-LOCK BRAKE SYSTEM) OPERATION | ||||
NOTE: During normal operation, brake pedal is not connected to brake callipers, instead, it is connected to a pedal feel simulator inside the EBB thru brake fluid, the pedal feel simulator is a springing system which provides feedback to driver’s foot. Pedal pulsation will not be felt during ABS operation.
Is the vibration/shudder only present on a wet, snowy or loose surface?
|
||||
A4 CHECK THE FRONT SUSPENSION | ||||
Are all the suspension components in satisfactory condition?
|
||||
A5 CHECK THE FRONT BRAKE DISCS | ||||
Is the vibration/shudder present?
|
||||
A6 CHECK THE REAR SUSPENSION | ||||
Are all the suspension components in satisfactory condition?
|
Normal Operation and Fault Conditions During braking, the vehicle should stop quickly from an initial pedal press and in a straight line. Sometimes, the vehicle pulls to one side or the other while braking. This indicates there is a concern with a brake or suspension component. Possible Sources
|
||||
B1 INSPECT THE BRAKE SYSTEM COMPONENTS | ||||
Are there any loose or damaged components?
|
||||
B2 INSPECT WHEELS AND TIRES | ||||
Are the wheels and tires in satisfactory condition. Is there any uneven tire wear?
|
||||
B3 CHECK THE FRONT AND REAR SUSPENSION | ||||
Are all the suspension components in satisfactory condition and within alignment specifications?
|
Normal Operation and Fault Conditions The brake pedal is connected to the power brake booster, which is connected to the brake master cylinder. When the brake pedal is pressed, brake fluid is pushed through the double-walled steel tubes and flexible hoses to the front and rear disc brake calipers. The brake fluid enters the disc brake calipers, forcing the caliper pistons and brake pads outward against the brake disc friction surface, slowing or stopping rotation. When the brake pedal is released, brake fluid pressure is relieved, returning the front and rear disc brake caliper pistons and brake pads to the unapplied position. If the brake pedal goes down fast or eases down slowly, it indicates there is a concern with the brake system. Possible Sources
|
||||
C1 INSPECT THE BRAKE SYSTEM COMPONENTS | ||||
Are there any loose or damaged components?
|
||||
C2 INSPECT THE SYSTEM FOR LEAKS AND AIR IN THE SYSTEM | ||||
Is there any leaks in system?
|
Normal Operation and Fault Conditions The brake pedal is connected to the power brake booster, which is connected to the brake master cylinder. When the brake pedal is pressed, brake fluid is pushed through the double-walled steel tubes and flexible hoses to the front and rear disc brake calipers. The brake fluid enters the disc brake calipers, forcing the caliper pistons and brake pads outward against the brake disc friction surface, slowing or stopping rotation. When the brake pedal is released, brake fluid pressure is relieved, returning the front and rear disc brake caliper pistons and brake pads to the unapplied position. The brakes can lock up during application due to overheating or faulty components. This condition indicates there is a concern with the brake system. Possible Sources
|
||||
D1 INSPECT THE BRAKE SYSTEM COMPONENTS | ||||
Are there any damaged components?
|
||||
D2 INSPECT ABS (ANTI-LOCK BRAKE SYSTEM) AND HCU (HYDRAULIC CONTROL UNIT) | ||||
Is any DTC present?
|
Normal Operation and Fault Conditions .The brake pedal is connected to the power brake booster, which is connected to the brake master cylinder. When the brake pedal is pressed, brake fluid is pushed through the double-walled steel tubes and flexible hoses to the front and rear disc brake calipers. The brake fluid enters the disc brake calipers, forcing the caliper pistons and brake pads outward against the brake disc friction surface, slowing or stopping rotation. When the brake pedal is released, brake fluid pressure is relieved, returning the front and rear disc brake caliper pistons and brake pads to the unapplied position. Leaks and/or air in the system can cause a spongy brake pedal and loss of braking in the vehicle. This condition indicates there is a concern with the brake system. Possible Sources
|
||||
E1 INSPECT THE SYSTEM FOR LEAKS AND AIR IN THE SYSTEM | ||||
Is there any leaks in system?
|
||||
E2 CHECK THE BRAKE DISCS AND BRAKE PADS | ||||
Are the brake discs and brake pads in satisfactory condition ?
|
||||
E3 INSPECT BRAKE CALIPERS AND/OR GUIDE PINS | ||||
Are the brake calipers and guide pins in satisfactory condition?
|
||||
E4 INSPECT BRAKE FLEXIBLE HOSE | ||||
Are the brake flexible hose in satisfactory condition?
|
Normal Operation and Fault Conditions The brake pedal is connected to the power brake booster, which is connected to the brake master cylinder. When the brake pedal is pressed, brake fluid is pushed through the double-walled steel tubes and flexible hoses to the front and rear disc brake calipers. The brake fluid enters the disc brake calipers, forcing the caliper pistons and brake pads outward against the brake disc friction surface, slowing or stopping rotation. When the brake pedal is released, brake fluid pressure is relieved, returning the front and rear disc brake caliper pistons and brake pads to the unapplied position. If the brake pedal goes down fast or eases down slowly, it indicates there is a concern with the brake system. Possible Sources
|
||||
F1 INSPECT THE BRAKE PEDAL | ||||
Are the brake pedal components attached correctly? Are there any loose or damaged components?
|
Normal Operation and Fault Conditions The brake pedal is connected to the power brake booster, which is connected to the brake master cylinder. When the brake pedal is pressed, brake fluid is pushed through the double-walled steel tubes and flexible hoses to the front and rear disc brake calipers. The brake fluid enters the disc brake calipers, forcing the caliper pistons and brake pads outward against the brake disc friction surface, slowing or stopping rotation. When the brake pedal is released, brake fluid pressure is relieved, returning the front and rear disc brake caliper pistons and brake pads to the unapplied position. The vehicle will experience dragging if the brake fluid pressure is not relieved or the brake pads do not return to the unapplied condition. This condition indicates there is a concern with the brake system. Possible Sources
|
||||
G1 INSPECT THE PARKING BRAKE SYSTEM | ||||
Is any concern present?
|
||||
G2 INSPECT BRAKE CALIPERS AND/OR GUIDE PINS | ||||
Are the brake calipers and guide pins in satisfactory condition?
|
Normal Operation and Fault Conditions The brake pedal is connected to the power brake booster, which is connected to the brake master cylinder. When the brake pedal is pressed, brake fluid is pushed through the double-walled steel tubes and flexible hoses to the front and rear disc brake calipers. The brake fluid enters the disc brake calipers, forcing the caliper pistons and brake pads outward against the brake disc friction surface, slowing or stopping rotation. When the brake pedal is released, brake fluid pressure is relieved, returning the front and rear disc brake caliper pistons and brake pads to the unapplied position. The brake booster provides assistance to the pedal effort applied by the driver. If excessive pedal effort is required while applying the brakes, it indicates there is a concern within the brake system. Possible Sources
|
||||
H1 INSPECT ABS (ANTI-LOCK BRAKE SYSTEM) AND HCU (HYDRAULIC CONTROL UNIT) | ||||
Is any DTC present?
|
||||
H2 CHECK BRAKE PADS | ||||
Is any concern present?
|
Normal Operation and Fault Conditions Some squealing noise from the brake system is acceptable under certain conditions such as cold start or low speed brake application. Under all other general driving conditions, the vehicle must come to a stop on brake application and the brake system operation must not create noise. A rattling noise from the brakes indicate a concern with the brake system. Possible Sources
|
||||
I1 CHECK CALIPER GUIDE PINS OR PINS BOLTS | ||||
Is any concern present?
|
||||
I2 CHECK FOR ANTI-RATTLE CLIPS OR SPRINGS | ||||
Is any concern present?
|
||||
I3 CHECK BRAKE DISC SHIELD | ||||
Is any concern present?
|
Normal Operation and Fault Conditions During driving, there should not be any squealing noise except while cold start, low speed and intermittent. A continuous squealing noise from the brakes indicates a concern with the brake system. Possible Sources
|
||||
J1 CHECK SQUEALING NOISE | ||||
Is the squealing noise after cold start, at low speeds or intermittent?
|
||||
J2 CHECK SQUEALING NOISE - CONTINUOUS | ||||
Is the squealing noise continuous?
|
Normal Operation and Fault Conditions Some squealing noise from the brake system is acceptable under certain conditions such as cold start or low speed brake application. Under all other general driving conditions, the vehicle must come to a stop on brake application and the brake system operation must not create noise. A groaning noise from the brake system at low vehicle speeds or light application of the brake pedal indicates a concern with the brake system. Possible Sources
|
||||
K1 CHECK GROANING NOISE | ||||
Is any groaning noise occurs at low speeds with brake lightly applied?
|
Normal Operation and Fault Conditions Some squealing noise from the brake system is acceptable under certain conditions such as cold start or low speed brake application. Under all other general driving conditions, the vehicle must come to a stop on brake application and the brake system operation must not create noise. A continuous grinding or moaning noise from the brake system on application of the brakes indicates a concern with the brake system. Possible Sources
|
||||
L1 CHECK GROANING NOISE | ||||
Is any groaning noise occurs continuously?
|